Alright, let me tell you about my little adventure with the Employee Retention Credit, or ERC. It wasn’t exactly smooth sailing, and yeah, penalties got involved. It started pretty normally, actually. When the whole ERC thing rolled out, it sounded like a good lifeline for the business during some rough times. So, I jumped on it, or rather, had my accountant help figure it out.

We went through the paperwork, looked at the payroll, and filed the amended returns to claim the credit. Got the money back eventually, which really helped cushion things. I kinda put it to the back of my mind after that, just focused on keeping the business running.
Then the Letter Arrived
Fast forward maybe a year or so, I get this official-looking envelope from the IRS. You know the kind – the ones that make your stomach drop a little. Opened it up, and sure enough, it was about the ERC claims. It wasn’t super clear at first, just mentioned they were reviewing the claim and might need more info, and talked about potential adjustments and, you guessed it, penalties.
My first move? Called my accountant, pretty much immediately. Like, “Hey, remember that ERC stuff? We got a letter.” Sent them a copy, and they started digging into it. Meanwhile, I started pulling out all my old files – payroll records, revenue comparisons, notes on government shutdown orders, the whole nine yards. I wanted to retrace our steps.
Figuring Out What Went Wrong
Turns out, the issue wasn’t some massive fraud thing, thank goodness. It was more nuanced. We had based part of our claim on a supply chain disruption argument. When my accountant and I looked back, cross-referencing everything with the very specific IRS guidelines that had been updated a few times, our documentation for that part was maybe… a bit thin. Not deliberately wrong, just not documented ironclad enough to meet the strict standards they were applying during the review.
Here’s what we had to check again:

- Payroll records for the specific periods.
- Proof of revenue decline calculations.
- Exact dates and details of any government orders affecting us.
- Supplier communications regarding the disruption.
That last bullet point was the tricky one. We had the disruption, sure, but proving it specifically qualified under the IRS rules in the way we initially interpreted it was tougher than we thought when they asked for more detailed proof.
Sorting It Out
So, what did I do? Well, after going back and forth with the accountant and reviewing the IRS notice again, we figured the path of least resistance, and frankly the correct path, was to concede on the portion of the claim that was questionable. Fighting it would have meant more time, more accountant fees, and a lot more stress, with no guarantee of winning based on the documentation we had.
We worked with the IRS examiner assigned to the case. It involved:
- Responding formally to their requests.
- Providing the documentation we did have.
- Explaining our situation clearly.
- Agreeing to adjust the claimed credit amount.
This meant I had to pay back a portion of the ERC I had received. And yes, there were penalties and interest calculated on that amount. It stung, no doubt about it. Paying money back to the IRS is never fun, especially when you felt you were doing things right initially.
The process took several months from getting the first letter to finally resolving it. Lots of waiting, some anxiety, and definitely some annoying paperwork. But we got through it. The key was being responsive and organized once the review started. Ignoring it would have been way worse.
My big takeaway? The ERC was helpful, but the rules were complex and sometimes felt like shifting sand. Getting professional advice is crucial, but even then, you need rock-solid documentation for every single aspect of your claim. Don’t just assume you qualify; prove it on paper like you’ll need to show it years later. Because you just might have to.