So, the other day, I got a ride request, and it was a regular passenger. I’ve picked them up a few times before, same route and all. But this time, something felt off. They were acting weird, kept looking at their phone, and just giving me strange vibes. I completed the trip, but afterward, I kept thinking about it. I realized that I don’t really know this person, and they know my usual routes and timings. It made me uncomfortable, you know?
That’s when I decided I needed to figure out how to ban this driver from my app. I mean, I have the right to feel safe while I’m working, right? I started poking around the app’s settings, hoping there would be an option to block certain drivers. I couldn’t find it, which was frustrating. I went online and started doing some digging. I found some info about passengers being able to block drivers, but what about us, the drivers? We deserve that safety feature too.
- First, I tried contacting the app’s support team. I sent them a message explaining the situation and asking if there was a way to ban a driver.
- Then, while waiting for a response, I looked up the app’s terms of service. I figured there had to be something in there about driver safety and dealing with uncomfortable situations.
- I also searched for any news or articles about this issue. I wanted to see if other drivers had similar experiences and if there were any known solutions.
After some back-and-forth with support, they finally got it. They gave me steps to ban a driver and said they’d look into the driver’s activity. It felt like a weight off my shoulders. I mean, I’m out here just trying to make a living, and the last thing I need is to feel unsafe in my own car.
Here’s what I did:
- Reached out to support: I told them everything, the driver’s details, the weird behavior, everything.
- Followed their instructions: They had a specific process for reporting and banning drivers, so I made sure to follow each step carefully.
- Kept records: I took screenshots of my conversations with support and saved any confirmation emails, just in case.
In the end, I got that driver banned from requesting rides from me again. It was a hassle, but honestly, it was worth it for the peace of mind. I learned that you really have to advocate for yourself in these situations. I hope my experience can help other drivers out there. No one should feel unsafe while they’re just trying to do their job.